The Users module provides a centralized overview of all team members, bringing together key user data in one place. It allows administrators and managers to quickly review activity insights, succession plans, and overall user information without navigating through multiple modules.
From this screen, you can access a summarized view of each user’s profile, including module usage, 9-box performance evaluations, last login dates, and other relevant engagement metrics. This high-level snapshot helps you understand user activity and performance at a glance, and easily navigate to detailed reports within specific modules when deeper analysis is needed.
Accessing your Tasks Reports
To get started on viewing the report for your Users Module:
Head over your Admin Center > Reports: https://admin.teamflect.com/#/reports
Click on the Users Module:
Filtering your data:
Use filters to refine the data shown in your Users Report.
You can filter Users by:
Filter | Description |
Employee Name | Display users based on employee name. |
Employee Email | Display users based on employee email address. |
Employee Status | Display users based on their account status (Deleted, Ex-Owner, or Signed-In). |
Department | Display users based on department |
Location | Filter users based on work locations. |
Country | Show users based on country. |
Manager Name | Display users based on their manager |
User Attributes | Refine results based on Job Title, Employee Hire Date, or other custom attributes. |
📌Tip: Combine multiple filters to create a focused view of your users. For example, filter by Employee Status + Location to identify active users within a specific location.
Users Report Sections:
1.User Summary
The User Summary provides a high-level overview of the total number of users based on your selected filters. It dynamically updates according to the applied criteria and allows you to break down user data by specific attributes such as department, location, or status.
When an attribute is selected from the filters section, the summary visualizes how users are distributed across that category, helping you quickly understand user segmentation and organizational structure.
2. User Card
The User Card lets you select an individual user to view a detailed snapshot of their activity and performance. It includes key data such as general information, user attributes, monthly login statistics, module usage, rolling quarters of review scores, and open goals with latest progress updates. This centralized view helps quickly understand a user’s engagement and performance without navigating multiple reports.
3. User List
The User List provides a comprehensive view of all users and their activity across the platform. It displays key information such as user profiles, module usage frequency, login activity, and other engagement metrics. This centralized list helps quickly assess user participation, compare activity across the team, and identify trends or gaps in usage.
Column | Description |
Name | Full name of the user |
Registered email address | |
Department | Department the user belongs to |
Job Title | Current job title |
Location | Assigned office or work location |
Country | Country associated with the user profile |
Manager | User's Manager |
Employee Tenure | Length of time with the company |
Roles | Platform roles assigned to the user |
Sign-up Date | Date the user joined the platform |
Last login at | Most recent login date |
# of Goals owned | Total number of goals owned |
Reviews received | Total number of reviews received |
Surveys received | Total number of surveys assigned |
Recognitions received | Total number of recognitions received |
Recognitions sent | Total number of recognitions shared |
Feedback received | Total number of feedback entries received |
Feedback sent | Total number of feedback entries shared |
Tasks sent | Total number of tasks assigned by the user |
Tasks received | Total number of tasks assigned to the user |
Type | Account type within the platform |
Selected language | Language selected for the platform interface |
Note: The Users Module does not display reporting lines or organizational hierarchy. All users are listed individually, and manager or direct report relationships are not shown in this view
4. Login Activity
Provides an overview of users based on the time elapsed since their last login. Users are grouped into predefined ranges starting from 0–10 days up to 93+ days, including those who have never logged in. This view helps quickly identify active and inactive users across the organization
5. Module Usage
The Module Usage – Manager Based report provides an overview of platform activity organized by manager. It helps administrators and managers review usage across key Teamflect modules, including Meetings, Goals, Tasks, Reviews, Surveys, Recognitions, and Feedback.
The report displays activity metrics for each manager in a table. You can use this view to compare usage, track completion rates, and identify areas where additional engagement or follow-up may be needed.
How to use the report:
Review manager-level metrics: Each row represents a manager, with columns showing activity and completion metrics across different modules.
Expand a manager's row: Click the plus (+) icon beside a manager's name to expand the row and view additional details.
View additional metrics: Use the horizontal scrollbar at the bottom of the table to access columns that extend beyond the visible area.
Apply filters: Click Filters to narrow the report to the users or data relevant to your analysis.
Metric | Description |
# Meetings Done | Number of meetings completed. |
# of Owned Goals by Due | Number of goals owned with a due date within the selected reporting period. |
% Goal Closure by Due | Percentage of goals completed by their due date. |
# Tasks Received | Number of tasks assigned to the user. |
% Task Completion | Percentage of assigned tasks completed. |
# Reviews Received | Number of performance reviews received. |
% Review Finalization | Percentage of received reviews finalized. |
# Surveys Received | Number of surveys assigned to the user. |
% Surveys Completion | Percentage of assigned surveys completed. |
# Recognitions Received | Number of recognitions received by the user. |
# Feedback Received | Number of feedback entries received by the user. |
🚨 Note: Some metrics may be blank when there is no applicable activity or data to display. Use the filters and available expanded details to investigate activity further.
6. 9-box Results
Provides an overview of users’ 9-box placements based on performance and potential evaluations. Displays each user’s current 9-box category, latest assignment date, and the source of the evaluation (review cycle or profile assessment).
This view helps understand talent distribution across the organization and supports succession planning and development decisions.
Column | Description |
9-Box | Displays the user’s assigned 9-box category based on performance and potential |
Latest Assign Date | Shows the most recent date the 9-box result was assigned |
Employee | Indicates the name of the user assigned to the 9-box category |
From | Specifies the source of the 9-box result (e.g., Review or User Profile) |
FAQs for Users Reports
Q: How do I see and export employees' start dates?
A: The Employee Hire Date is already available in the User List. Go to Reports > Users and export the list via ⋮ > Export Data to include employees' start dates in your export.
Q: Can I add custom attributes (division, location, employee ID) as columns in the export?
A: Custom attributes cannot be added as columns to the User List. However, you can use the User Attributes filter to filter employees by specific attribute values and export the resulting user list.
Q: How do I export data for deactivated or deleted users?
A: Go to Reports > Users and use the User Status filter to include only the relevant users, such as deactivated or deleted users, before exporting via ⋮ > Export Data. You can also use this filter to exclude these users from your report. For more detail, you can check: How to see deleted users' data in Teamflect
Q: Why does an employee show a different department or location in Reports than in Active Users?
A: Reports refresh every 3–4 hours, so recent changes made in Active Users may not appear in Reports until the next refresh. If the values still differ after the refresh, contact support and include the employee's name and screenshots of both pages.
Q: How do I find employees with a blank department or location?
A: In Active Users, filter by the relevant attribute and look for employees with empty values. You can then update the information in Active Users or through your HRIS / Entra ID sync. The changes will appear in the Users report after the next refresh.
Q: How do I find users who haven't signed in yet?
A: In Reports > Users, open Login Activity to find users who have never logged in. You can also use the Employee Status filter to narrow down the list by user status.
Tip (Professional plan): If you need custom attributes as columns or want to combine multiple attribute filters, you can connect Teamflect to an AI assistant through Teamflect MCP. For example, you can ask: "List all active employees with division, location, start date, and manager."
Beneficial Use Cases
1. Identify Key Talent
Quickly view employees who are positioned in critical 9-box categories such as high performance and high potential. This helps managers understand where top talent is concentrated within the organization.
2. Support Succession Planning
Use 9-box placements to identify employees who may be ready for future leadership roles or increased responsibilities. This supports more structured and proactive workforce planning.
3. Facilitate Talent Review Discussions
Bring clear and visual data into talent and calibration meetings. The 9-box distribution helps create more consistent and data-based conversations around development and promotion decisions.