As an administrator, you have certain privileges that allow you to access and manage user data in Teamflect. While users may occasionally delete their accounts/ leave the company, it is essential to have the ability to access their information when necessary.
1. Viewing Deleted Users in the App
A checkbox labeled "Include deleted users" becomes available when performing user searches inside the Teamflect app.
Important: This checkbox is only visible to Global Admins. Regular users will not see this option.
Once this box is checked, you can search for and open the profile of a deleted user.
What you can view:
Once you are on the deleted user's profile page, you will be able to access and view their data. This includes information such as files, documents, tasks, goals, and everything else the user was involved in prior to deletion.
2. Accessing Deleted Users’ Data in Reports
Teamflect reports also allow you to view data associated with deleted users:
Use the "Employee Status" filter in any report.
Select "Deleted" to filter and display data only related to users who have been removed from your directory.
This ensures you can retain full visibility into past activity and records for compliance, performance reviews, or historical reference.
Understanding deleted user data visibility based on the license management model
Double-check your license management model at https://admin.teamflect.com/#/users/activeusers.
In Teamflect, the visibility of deleted users’ data depends on your organization’s license management model.
Here’s how it works for each setup:
Everyone at the organization: Deleted users’ profiles remain searchable if you select the Include deleted users option in the User Search, as outlined above. They will also appear in reports when you apply the Employee status filter.
Manual: Deleted users’ data is available only in reports. Since the user is no longer active or exists in Teamflect, their profile cannot be accessed directly within the Teamflect app.
Microsoft Security Group: Similar to the Manual model, deleted users’ data is only visible in reports.
Common Use Cases
Performance Reviews: Access past goals, feedback, or 1:1 notes for former employees during offboarding or audits.
Compliance & Auditing: Retrieve historical data for legal or regulatory reporting.
Team Continuity: Transfer knowledge or check progress on initiatives previously handled by a deleted user.
HR Insights: Analyze trends and engagement of former team members to inform retention strategies.