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Teamflect Reports Overview: Feedback Module

Written by Myka

Overview

The Feedback Module in Teamflect Reports provides a centralized overview of feedback activity across your organization. This reporting module helps administrators analyze how feedback is exchanged between users, departments, and locations, offering insights into engagement levels, feedback quality, and participation trends.
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Using built‑in filters and visual elements, you can explore detailed feedback trends, identify top contributors, and monitor feedback fulfillment rates to support data‑driven decisions and strengthen your feedback culture.

What is the Feedback Reports Module?

The Feedback Reports module gives Admins a comprehensive view of feedback activity and engagement across the organization. It allows you to:

  • Monitor feedback activity by tracking feedback created, received, requested, and fulfilled.

  • Identify feedback trends and understand how feedback activity changes over time.

  • Analyze feedback usage by reviewing templates, scores, answers, and feedback behavior.

  • Explore detailed feedback data to better understand individual feedback and responses.

  • Gain deeper insights through AI-powered analysis of your organization's feedback data.

Together, these reports help Admins understand how employees are participating in the feedback process and identify patterns that can support employee development and a stronger feedback culture.

Accessing your Feedback Reports

To get started on viewing the report for your Feedback Module:

  1. Head over your to Admin Center > Reports: https://admin.teamflect.com/#/reports

  2. Click on the Feedback Module:

Filtering Your Data

Use the Filters button to narrow down the feedback data displayed in the reports. You can apply one or multiple filters to focus your analysis on specific feedback, employees, teams, or time periods.

Filter

Description

Created Date

Filter feedback by a specific period or select a custom date range.

Receiver

Filter feedback based on the employee who received it.

Receiver's Manager

Filter feedback based on the manager of the feedback receiver.

Sender

Filter feedback based on the employee who provided the feedback.

Self-assessment

Filter feedback based on whether it is a self-assessment.

Status

Filter feedback based on its current status.

Review Cycle

Filter feedback associated with a specific review cycle.

360° Cycle

Filter feedback associated with a specific 360° feedback cycle.

Template

Filter feedback based on the feedback template used.

Type

Filter feedback based on the type of feedback.

Employee Status

Filter feedback based on the employee's current status.

Question

Filter feedback associated with a specific question.

Department

Filter feedback based on the employee's department.

Location

Filter feedback based on the employee's location.

Country

Filter feedback based on the employee's country.

Employee ID

Filter feedback for a specific employee using their Employee ID.

User Attributes

Filter feedback using configured user attributes.

After selecting your filters, click Done to apply them. To clear your selections and return to the full dataset, click Reset.

Any applied filters will appear below the report tabs, making it easy to see which filters are currently being used.

📌Tip: Combine multiple filters to create a focused view of your team’s feedback. For example, filter by Department + Feedback Status to see incomplete feedback for a specific team.


Feedback Report Sections:

1. Summary

The Summary tab provides an overview of your organization's feedback activity, bringing key metrics and trends together in one place. It includes the following sections:

Section

Description

Feedback Created

Displays the total number of feedback entries created within the selected filters or reporting period.

Feedback Received

Shows the total number of feedback entries received by employees.

Requested

Displays the total number of feedback requests made.

Requests Fulfilled

Shows the number of feedback requests that have been completed.

% Requests Fulfilled

Displays the percentage of feedback requests that have been fulfilled.

Feedback Created Over Time

Shows feedback creation trends over the selected period, helping you see how feedback activity changes over time.

Template Distribution

Shows how feedback is distributed across the different feedback templates, allowing you to identify which templates are used most frequently.

Feedback Behavior

Shows how feedback is provided, comparing feedback given instantly with feedback given in response to a request.

2. People

The People tab provides insights into how employees participate in the feedback process. It highlights the employees who receive and provide the most feedback, as well as the interactions taking place between different departments.

Section

Description

Top Receivers

Shows the employees who have received the most feedback based on the selected filters.

Top Senders

Shows the employees who have provided the most feedback based on the selected filters.

Interactions Between Departments

Visualizes feedback interactions between departments, helping you understand how feedback is shared across different areas of the organization.

3. Traffic

The Traffic tab helps you analyze feedback activity over time based on different employee attributes. It provides a timeline view that can help identify whether certain groups or employees may be receiving less feedback than others.

You can select an attribute such as Birthday, Country, Department, Job Title, Mobile Phone, Office Location, or Soft Skills to view feedback activity based on that attribute. The report displays the selected attribute across different time periods, allowing you to compare feedback activity over time.

📌Tip: Click on an attribute at the top of the report to change the data displayed. You can also click the + icon next to an attribute to expand it and view more detailed information about its members. This can help you identify specific employees or groups that may be under-recognized.

4. Scores

The Scores tab provides an overview of feedback scores and rating trends. It helps Admins understand how feedback scores change over time and review how responses are distributed across individual questions.

Avg Rating Trend

The Avg Rating Trend chart shows the average feedback rating across the selected time period. It also displays the All-time Average, making it easier to compare the average rating for a specific period against the overall average.

Likert Scale Answer Breakdown

The Likert Scale Answer Breakdown provides a detailed view of how employees responded to Likert-scale questions. Each question is displayed alongside the number of responses for each available answer option, as well as the total number of responses.

This breakdown makes it easier to identify how responses are distributed across questions and understand overall sentiment within the selected feedback data.

5. Answers

The Answers tab provides a detailed view of numeric responses submitted to feedback questions over time. It allows Admins to compare average scores across different periods and employee attributes.

The report displays each numeric question along with the average score for the selected periods. You can select an attribute, such as Birthday, Country, Department, Job Title, Mobile Phone, Office Location, or Soft Skills, to organize the data based on different employee attributes.

📌Tip: Click the + icon next to a question to expand it and view the selected attribute and its individual members. You can also select a different attribute at the top of the report to change how the answers are grouped. This makes it easier to compare scores across different employee groups and identify trends over time.

6. Feedback Details

The Feedback Details tab provides a detailed, record-level view of the feedback included in your reports. Each row represents an individual feedback entry, allowing Admins to review specific feedback information in one place.

By default, the table displays key information such as the Feedback ID, Template, Feedback Receiver, Feedback Sender, Due Date, and Submit Date. You can customize the table by selecting Select columns and choosing the information you want to display.

📌 Tip: Use Select columns to customize the table and display only the information you need. Combined with the available filters, this makes it easier to focus on specific feedback records and review the details relevant to your analysis.

7. AI Analysis

The AI Analysis tab uses Teamflect AI to help Admins analyze feedback data and identify meaningful insights. You can use the AI Analysis tab to either generate a summary of the available feedback data or ask specific questions about the data.

Generate an AI Summary

Click Generate AI Summary to have Teamflect AI analyze the available feedback data and provide a summary of the key insights.

Ask AI About Your Data

You can also enter a specific question in the Ask AI a question about this data field and click Ask. This allows you to explore the feedback data using natural-language questions and focus on the information most relevant to your analysis.

🪧 Note: AI-generated responses may contain inaccuracies. Always review and validate the output before using it for decision-making.


Use Cases

1. Monitor Feedback Engagement Across Teams

Admins can use the Feedback Reports module to track how actively users are sending and receiving feedback. By filtering by department, location, or review cycle, you can identify teams with low participation and implement targeted engagement initiatives.

2. Identify Top Contributors and High-Performing Employees

The Feedback Reports module highlights who consistently gives or receives feedback. This helps managers recognize top contributors, identify high-performing employees, and support performance discussions or recognition programs.

3. Analyze Feedback Trends Over Time

By reviewing feedback submission dates, types, and statuses, admins can detect patterns, such as peak feedback periods or areas where feedback is frequently delayed. These insights can guide process improvements and strengthen organizational feedback culture.

Final Thoughts

The Feedback Reports module gives Admins a comprehensive view of feedback activity across the organization. From monitoring overall feedback trends and participation to analyzing scores, responses, and individual feedback details, each report provides a different perspective on how feedback is being shared and received.

Use the available filters to focus your analysis on the data that matters most, and use AI Analysis to explore trends and generate additional insights. Together, these tools can help you better understand feedback activity and identify opportunities to strengthen your organization's feedback culture.

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