The AI Agent Module in Teamflect Reports provides administrators with visibility into how employees interact with the Teamflect AI Agent. This report helps organizations measure adoption, monitor engagement levels, and identify usage patterns across departments, locations, and other employee attributes.
By leveraging summary metrics, trend analysis, and attribute-based breakdowns, admins can better understand how effectively the AI Agent is being utilized and identify opportunities to increase adoption and employee engagement.
Accessing your AI Agent Reports
To get started on viewing the report for your AI Agent Module:
Head over to Admin Center > Reports.
Click on the AI Agent Module.
Filtering your Data
Use filters to refine the data shown in your AI Agent Report.
You can filter AI Agent usage by:
Filter | Description |
Department | Display AI Agent activity for specific departments. |
Location | Filter usage based on employee work locations. |
Country | Show AI Agent activity by country. |
User Attributes | Refine results based on Job Title, Employee Hire Date, or other custom user attributes. |
📌 Tip: Combine multiple filters to create focused reports. For example, filter by Department + Country to compare AI Agent adoption across regional teams.
AI Agent Report Sections
1. Usage Summary
The Usage Summary provides a high-level overview of AI Agent engagement across your organization based on the selected filters.
Key metrics include:
Metric | Description |
# of Active Users | Number of unique users who interacted with the AI Agent during the selected period. |
Messages | Total number of messages exchanged with the AI Agent. |
Adoption Rate | Percentage of eligible users who have used the AI Agent. |
This section helps administrators quickly evaluate overall AI Agent adoption and engagement levels.
2. Weekly Usage Trend by Attributes
This section breaks down weekly AI Agent activity based on organizational attributes.
Available attribute views include:
Country
Department
Employee Hire Date
Job Title
Location
Office Location
By selecting an attribute, administrators can drill down into usage trends for specific groups and compare adoption patterns across different segments of the organization.
For example:
Compare AI Agent usage across departments.
Identify locations with the highest engagement.
Analyze adoption rates among newer versus longer-tenured employees.
Review usage patterns by job title or office location.
Expanding an attribute allows you to view the related users associated with that category and better understand engagement at a granular level.
Use Cases
1. Measure AI Adoption Across the Organization
Track how many employees are actively using the AI Agent and monitor adoption rates across departments, locations, and countries. This helps determine whether AI initiatives are gaining traction throughout the organization.
2. Identify Engagement Trends
Use Weekly Usage Trend reports to understand how AI Agent engagement changes over time. This allows administrators to measure the impact of onboarding programs, internal communications, or AI training efforts.
3. Discover Opportunities for Improvement
Analyze usage by attributes to identify teams or locations with lower adoption rates. These insights can help guide targeted enablement efforts and ensure employees are getting maximum value from the AI Agent.