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How to Unblock a User in Teamflect?

Learn how to unblock users in Teamflect via Microsoft 365 sync or manual license management.

Written by Myka
Updated over a month ago

Sometimes, an employee may be unintentionally blocked from Teamflect due to license limits or management settings. The unblocking process depends on your organization’s license management model:

  • Automatic License Management (Microsoft 365 synced)

  • Manual License Management (admin-controlled)

This guide explains how to unblock users in both scenarios so they can regain access without disruption.

Step-by-Step Guide:

🔹 Automatic License Management Model (Microsoft 365 Synced)

  1. Go to the Blocked Users section in the Admin Center.

  2. Locate the user you want to unblock.

  3. Click the bin/trash icon next to their name to remove them from the blocked list.

🔹 Manual License Management Model

  1. Navigate to the Active Users section in the Admin Center.

  2. Add the user to your Allowed Users list.

  3. Confirm your action.

  4. Ask the user to log back into Teamflect to regain access.

Note: If you would like to learn more about the license management models in Teamflect, you can click here.

HR Use Cases

  1. Employee Rehire or Return from Leave
    Quickly restore access for employees returning from sabbatical, parental leave, or rehire after contract renewal.

  2. Cross-Department Transfers
    Employees moving between departments may temporarily lose access due to license restrictions. Admins can unblock them without disrupting ongoing reviews or goals.

  3. Resolving Accidental License Blocks
    Sometimes users are blocked when licenses are reallocated. Admins can immediately restore access to ensure productivity and engagement aren’t affected.

Final Thoughts

Unblocking a user in Teamflect is straightforward — whether your licenses are managed automatically through Microsoft 365 or manually via the Admin Center. By following the right steps, you can ensure smooth access and minimal disruption to employee workflows.

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