Overview
Teamflect allows you to run a point-based rewards program where:
Employees earn points by receiving recognition badges
Points accumulate in their balance
Points can be redeemed for rewards
There are two ways to manage rewards:
Method | Best For | Key Difference | Setup Guide |
Manual Setup | Full control | Admin manually fulfills rewards | Click here. |
Rewards Integration (Only in Professional Plan) | Scale & automation | Rewards are delivered automatically | Click here. |
Understanding the Rewards System
Teamflect’s rewards program is built on a point-based recognition system, where:
Employees earn points through recognition badges
Points accumulate in their balance
Points can be redeemed for rewards from a catalog
Note: Before starting, make sure the “Enable Badge Points” setting is turned on in the Admin Center. Read the full guide here.
1) Manual Rewards
Admins are responsible for delivering the reward after approval.
Use this if:
You want to send rewards manually (codes, gifts, etc.)
You don’t need automation
How It Works
Admin configures rewards
Employee submits reward request
Admin reviews the request
Admin approves and manually delivers reward (e.g., gift code)
Step 1: Access the Admin Center
Navigate to admin.teamflect.com
Go to Modules → Recognitions
Step 2: Enable Rewards
Toggle Enable Rewards to activate the feature
Step 3: Configure the Rewards Page
1. Add a custom message introducing the rewards program
Use the ''Edit reward page message'' section to add a message that introduces the rewards program to your employees. Explain how points are earned and what they can be redeemed for.
Step 4: Create and Manage Rewards
Under Manage Rewards, you can create as many rewards as needed with different categories.
Click ''Create New Reward'' here.
1. Reward Type:
Select Manual Reward
Type a reward title
Upload a picture
Enter description
Then,
4. Optionally, enter a Category (e.g., Gift Cards, Experiences)
5. Required point value
6. Reward Visibility
Reward Visibility
Control who can see and redeem each reward:
Everyone
The reward is visible to all Teamflect users in the Rewards tab under the Recognitions module.Selected Users or Microsoft Teams Groups
Limit visibility to specific users or Teams groups.
👉 Recommended for testing your rewards program before rolling it out company-wide.Filter Users by Attributes
Show rewards only to users who match specific attributes such as department, location, or job title.
👉 Ideal for targeted reward programs (e.g., region-specific or role-based rewards).
This allows you to build a fully customized rewards catalog aligned with your company culture and budget.
Step 5: Manage Redemption Requests
The employee will select a reward and click ''Request Reward.''
As an admin, you’ll receive a notification via email, Teams, and in the app when a redemption is made by an employee.
In-app Notification:
Teams Notification:
Email Notification:
After the employee requests a reward with their earned recognition points, you'll have to:
Go to See/Approve Reward Requests
Review:
Open requests
Approved
Rejected
When approving:
You can add a note (e.g., coupon code)
This is sent to the employee
Here is the email notification sent to the employee with the approval message:
2) Reward Cards Integration
This feature is included in the Professional Plan and can be trialed for 30 days, free of charge. Click here to learn how to start a trial.
The integration-based setup allows organizations to automate and scale reward distribution by connecting Teamflect with external reward providers.
Click here to read the full guide.
Key Advantages
Automated reward fulfillment
Reduced administrative workload
Scalable reward distribution across teams
Seamless employee redemption experience
How It Works
Instead of manually approving and distributing rewards:
Employees redeem points for reward cards
Rewards are fulfilled through the integrated provider
Delivery (e.g., digital gift cards) is automated
End-User Experience: Request, Redeem & Receive Rewards
This article outlines how employees can request, redeem, and receive rewards both for manual and automated reward programmes.
By following these steps, you can effectively set up and manage an employee rewards program in Teamflect, fostering a positive and rewarding workplace environment.