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I can't find my 1-on-1 meeting in Teamflect. What should I do?

Resolve Missing 1-on-1 Meetings in Teamflect: Troubleshooting Steps

Written by Myka
Updated over 2 months ago

Teamflect is integrated into your Microsoft Outlook calendar and all your 1-on-1 meetings are supposed to appear inside of Teamflect.

If you can't see your 1-on-1 meeting inside of Teamflect please reach out to us and send this data:

  • The subject of the 1-on-1 meeting

  • Date and time of the 1-on-1 meeting

  • 2nd attendee of the meeting

If you are an administrator, please make sure to check the Teamflect Admin Center and visit the Meetings module to make sure that your 1-on-1 meeting isn't being filtered out by a keyword filter.

For more information on Filtering 1-on-1 meetings using keywords within the meeting title, we have a comprehensive help article here: 🔗How to Enable 1-on-1 Meeting Filtering by Keyword List

Use Cases:

  1. Missing meeting detection: When a 1-on-1 meeting doesn’t appear in Teamflect, users can follow the article to confirm it’s synced from their Outlook calendar. It also explains what meeting details to share with support for quick resolution.

  2. Admin filter check: If some meetings are missing for multiple users, admins can review the Meetings module filters to ensure none are unintentionally hiding them. Adjusting the filters restores visibility instantly.

  3. Sync delay awareness: If a recently scheduled meeting isn’t showing up yet, the article explains that syncing between Outlook and Teamflect may take a short time. Waiting for the next sync cycle often resolves the issue without further action.

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