Creating and configuring feedback templates in Teamflect lets you tailor feedback to your organization’s needs. You can choose from different template types—Default, Official, Manager to Direct Report, Direct Report to Manager, and Self-assessment—to collect targeted feedback.
Templates are structured with sections and various question types, such as Freeform, Multiple Choice, Rating, Ranking, and Likert Scale, enabling detailed and versatile responses.
Feedback templates are easily accessible within Teamflect, providing a clear, user-friendly interface for giving and receiving feedback. Admins can efficiently manage templates, updating them as organizational needs change.
Step 1: Admin Center
To change the default feedback templates, please go to Teamflect Admin Center https://admin.teamflect.com
Find "Modules" on the left navigation bar and click the "Feedback" tab.
Step 2: Feedback Templates
When the page opens, click "Feedback Templates".
When you click this button, you will see all the feedback templates that are available to your end-users.
Step 3: Add or Edit Templates
You can either edit the existing ones or click the "+ Add new template" button, which is located at the top left of the screen, to create a new feedback template.
Click the "+ Add new template" button to create a new template. Once clicked, you will see a new pop-up window where you can enter the details about your new feedback template.
Title
Description
Template Type
Questions / Sections
Add a title. This title will be visible inside the Teamflect application, so it is a good idea to choose a self-explanatory name. The title you specified will appear as follows when the new feedback pop-up opens.
Add a description. This description will be visible inside the Teamflect application.
Choose the template type before proceeding to the next step. When you click the "Template type" drop-down option, you will see 5 different options. Your selection affects the template's visibility to your end users.
Feedback Template Types Explained
Default: Feedback templates with this type will be available to everyone in your company.
Official feedback: Templates of this type can only be given by Teamflect administrators. Non-administrator users will not see this template name as an option.
Manager to direct report: Feedback templates with this type will only be visible if a manager chooses his or her direct report as the feedback receiver.
Direct report to manager: Feedback templates of this type will only be visible if a direct report chooses his or her manager as the feedback receiver.
Self-assessment: Feedback templates with this type will only be visible under the self-assessment option.
Step 4: Add or Edit Questions
Once your selection is complete, you can start structuring your Feedback template by adding sections and/or questions to the template.
Multiple questions of various categories can be included in a single section. To do so, use the "Add New Section" button:
If you don't want to divide it into different sections, simply continue by clicking the "Add new question" button to add a new question.
When you click the "Add new question" button, a new pop-up window will open, which will allow you to enter the question details.
Available Question Types
Currently, Teamflect supports six different question types.
Freeform
Multiple choice
Rating
Ranking
Likert Scale
People Picker
From the boxes below, you can choose whether to allow more than one answer, whether it is mandatory to answer this question, and whether you want additional comments.
Step 5: Add New Sections (Optional)
You can always add a new section to your question sets:
Click on "Add new section" to add the other sections. This will allow you to add new questions to the other sections included in your template:
Step 6: Click Create
After you finish adding all your questions, click "Create." Your new feedback template, "Internal Feedback Questions" in our example, will be visible inside the Teamflect application when you click the 'New Feedback' button.
Use Cases for Feedback Templates
Here are three examples of how HR teams commonly leverage feedback templates:
1. Quarterly Manager Feedback Template
Design a standardized template that managers use every quarter to evaluate direct reports — using a mix of rating, Likert, and freeform fields.
2. Self-Assessment for Annual Reviews
Create a self-assessment template with reflection-based questions to be completed before a formal performance review cycle begins.
3. Peer Feedback for Cross-functional Projects
Build a template that allows team members across departments to provide structured feedback after completing a shared project — ideal for fostering collaboration and accountability.
Customizing feedback templates in Teamflect helps organizations scale their performance processes while maintaining structure and relevance. Whether you’re running self-assessments, upward feedback, or formal reviews, tailoring your templates ensures that feedback is aligned with your culture, clear for participants, and actionable for managers. As your organization evolves, regularly revisiting your templates keeps your feedback cycles relevant and effective.