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How can I disable the help beacon inside Teamflect?
How can I disable the help beacon inside Teamflect?

To manage the 'Help Beacon' in Teamflect: Go to Admin Center > General Settings > Display Help Beacon. Choose to show, show support only, or hide the beacon.

Isabella R. avatar
Written by Isabella R.
Updated over 4 months ago

If you have permission to access the” Admin Center” in Teamflect, you can choose whether to show the ‘help beacon’ within the application.

Step 1

To edit this setting, click on the "Admin Center" button in the left side menu of Teamflect.

Step 2

Click on the "General settings" section.

Step 3

You can find the “Display Help Beacon (?)” panel in the “General Settings” section.

Step 4

You can choose any of the 3 options in this menu:

  • You can show the help beacon.

  • You can show the support section only within the help beacon.

  • You can Hide the help beacon.

If you choose "show support section only", you can only see "support" when you click on the help beacon. You cannot access the help articles.

When you select “show help beacon”, you can see both the “help articles” and “support” buttons at the bottom.

Note: The changes you have made here only affect the end user. When you hide the help beacon from here, the help beacon in the admin panel will not be hidden.

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