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How can I see the invoice for the Teamflect subscription payment? (Stripe)

Guide to viewing invoices in Teamflect's Admin Center.

Written by Denzel
Updated over 2 months ago

As an administrator using Teamflect, it's important to efficiently manage and track your organization's subscription and billing records. Accessing your invoices is an easy process via the Teamflect Admin Center > Licenses.

Step 1: Log in to the Teamflect Admin Center

Begin by navigating to the Teamflect Admin Center. Type or paste the following URL into your browser's address bar: https://admin.teamflect.com/#/licenses.

Step 2: Navigate to the "Licenses" Section

After logging in, you'll see a navigation panel on the left-hand side of your screen. Locate and click on the "Licenses" section to proceed.

Step 3: Click "Invoices"

Within the "Licenses" section, you'll find various options related to your organization’s licensing and billing. Look for the "Invoices" link and click on it to view your historical and current invoices.

Need Help?

Should you face any difficulties in accessing your invoices or if you have any billing-specific questions, please don’t hesitate to contact the Teamflect team at [email protected]. We are here to help and ensure your billing inquiries are resolved promptly.

By following these steps, you will be able to easily access, review, and manage your organization's invoices through the Teamflect Admin Center, maintaining a comprehensive view of your billing history and expenses.

Use Cases

Use Case 1: Regular Financial Auditing

When your finance team needs to perform monthly or quarterly reconciliations, admins can follow the steps in the article to pull up all past invoices under Admin Center > Licenses > Invoices. This ensures that all charges made via Stripe are visible, enabling accurate bookkeeping and audit trails.

Use Case 2: Responding to Billing Queries

If a department head or stakeholder asks to see which months were billed, or what amounts were charged, support or admins can direct them to use the “Invoices” tab in Licenses. That way, they can transparently provide invoice PDFs or billing details without delays or back-and-forth emails.

Use Case 3: Verifying Subscription Changes

When your organization upgrades, downgrades, or modifies your Teamflect subscription, admins can use the article’s instructions to check the next invoice to confirm whether the changes took effect. This helps ensure that the billing reflects the intended license count or plan adjustments.

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