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How can I cancel the Teamflect subscription plan? (Stripe)

Steps to easily cancel your Teamflect subscription.

Livia avatar
Written by Livia
Updated over 2 months ago

If you need to cancel your Teamflect subscription, the process can be completed easily through the Teamflect Admin Center.

How to Cancel Your Teamflect Subscription

Step 1: Access the Licenses Section

First, navigate to the Teamflect Admin Center by visiting https://admin.teamflect.com/#/licenses. On the left navigation bar, click on "Licenses" to enter the section dedicated to your organization's licensing and billing.

Step 2: View Your Invoices

Within the "Licenses" section, you will see various options. Click on the "Invoices" link to review your historical and current invoices. This step ensures you are up to date with your billing before proceeding with the cancellation.

Step 3: Initiate Cancellation

Look for the "Cancel Subscription" option in the Invoices interface. Clicking this will lead you to a confirmation window where you can proceed with the cancellation.

Step 4: Confirm Cancellation

You will be redirected to a confirmation page. Here, click the "Cancel subscription" button to finalize the cancellation of your plan.

Step 5 (Optional): Provide Feedback

After canceling your subscription, you may be prompted to provide feedback. We encourage you to share your reasons for cancellation, as this helps us improve our services.

By following these steps, you can successfully cancel your Teamflect subscription via the Admin Center. If you have any issues during the process, our support team at [email protected] is ready to assist you.

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