Overview
The Surveys report gives you visibility into survey participation and response quality across your organization. You can access survey fill rates, explore insights from collected responses, and review participation breakdowns to understand how different teams or groups are engaging. These metrics help you evaluate survey effectiveness, identify areas where feedback is strong or lacking, and ensure that employee voices are consistently heard.
How to Access Goal Reports
Go to your Admin Center > Reports: https://admin.teamflect.com/#/reports
Select Surveys.
Filtering your Data
Apply filters to narrow down and highlight the specific details you want to view in your Surveys Report.
You can filter Surveys by:
Filter | Description |
Survey | Select a specific survey to view its results and participation data. |
Template | Filter by the survey template used, allowing comparison across different question sets. |
Created Date | Limit results to surveys created within a specific timeframe. |
Survey Status | Filter by whether surveys are active, completed, or pending. |
Respondent Name | Focus on responses from specific individuals. |
Manager | Narrow results to surveys linked to a particular manager’s team. |
Question Set | View data based on the survey template or set of questions used. |
Question | Drill down into results for a specific survey question. |
Department | Segment survey data by department to compare engagement across teams. |
Location | Filter surveys by office or site location. |
Country | Break down survey participation and insights by country. |
User Attributes | Apply filters based on role, level, or other employee attributes. |
Surveys Report Sections
1. AI Summary & Q&A for Surveys
This section allows you to leverage AI to interpret survey data more effectively. You can generate automated summaries that highlight key insights such as fill rates, participation trends, and response breakdowns, or ask specific questions about the survey results to uncover deeper patterns. Alongside these features, the tool provides quick contextual analysis while reminding users to validate findings, ensuring that survey data is both accessible and actionable.
2. Survey & Template Overview
This section provides a snapshot of survey participation and completion across your organization. It highlights the number of surveys invited, completed, and overdue, along with overall participation percentages. Visual charts display completion trends over time and break down survey activity by template, making it easy to compare engagement across different survey types. These insights help teams evaluate survey effectiveness, identify areas with lower response rates, and ensure feedback is consistently collected.
3. Survey Timeliness & Status Tree
This section provides visibility into survey deadlines, completion status, and respondent activity. The table highlights whether surveys are ongoing, completed on time, or overdue, along with due dates, completion dates, and the number of surveys in each category. The status tree visually breaks down total surveys into completed versus pending responses, while also listing individual respondents and their completion counts. Together, these insights help managers track survey progress, identify who has responded, and follow up with those still pending to ensure timely participation.
4. Score Overview & Common Themes
This section summarizes survey results by highlighting overall ratings, common themes in responses, and Net Promoter Score (NPS). It provides both high-level metrics and detailed breakdowns across departments and attributes, making it easy to identify strengths and areas needing attention. Average ratings are displayed by department, while respondent scores for numeric-type questions are tracked over time to show trends in employee sentiment. The NPS metric is further broken down into promoters, passives, and detractors, offering insight into overall satisfaction and loyalty. A supporting table lists survey responses by question set, respondent, and survey type, ensuring transparency and traceability of feedback.
5. Answer Distributions for Non-Freeform Questions Over Time
This section shows how responses to structured survey questions (such as multiple choice or rating scales) are distributed across different time periods. It highlights completion percentages for each question set, making it easy to see which surveys received full participation and which had missing or incomplete data. Users can expand each question set to drill down further into specific questions, the answers provided, and the respondents who participated. These insights help organizations evaluate engagement with structured survey items and identify areas where response rates may need improvement.
6. All Questions & Answers
This section provides a complete view of survey responses, organized by key metadata such as survey ID, creation date, survey name, respondent, job title, and completion date. It allows users to see every question asked and the corresponding answers, whether surveys are anonymous or named. The customizable table makes it easy to filter and select specific columns, enabling deeper analysis of participation patterns, respondent demographics, and survey timelines. This comprehensive view ensures transparency and supports detailed reporting on how feedback is collected and distributed across the organization.
Frequently Asked Questions
Q: Can I view anonymous responses separately from named ones?
✅ Yes. The table clearly distinguishes between anonymous and non-anonymous respondents. This allows you to review anonymous feedback while still being able to analyze named responses for demographic or role-based insights, ensuring both transparency and confidentiality are maintained.
Q: How do I export this data for further analysis?
✅ You can export the table to external formats (such as CSV or Excel) to conduct deeper analysis outside the platform. This is useful for combining survey data with other organizational metrics or for preparing reports tailored to leadership and HR needs.
Use Cases
1. Tracking Participation and Completion Rates Organizations can use the Surveys Reports to monitor how many surveys were invited, completed, or left pending. Participation percentages and timeliness data help HR teams identify areas where engagement is strong and where reminders or follow-ups may be needed to ensure feedback is collected consistently.
2. Analyzing Employee Sentiment and Common Themes By reviewing overall ratings, Net Promoter Scores (NPS), and recurring themes in responses, managers gain insight into employee satisfaction and workplace priorities. This allows leadership to spot trends across departments, understand what employees value most, and address areas of concern proactively.
3. Comparing Results Across Teams, Locations, and Attributes Filters such as department, location, country, and user attributes make it possible to break down survey data by specific groups. This enables organizations to compare engagement and sentiment across different teams or regions, ensuring that feedback is representative and that improvement efforts are tailored to the right audience.









