Engagement Level allows managers to manually rate their direct reports' engagement using emoji-based indicators during 1-on-1 meetings. These ratings can help managers reflect on engagement over time and identify opportunities for follow-up conversations and support.
The Average Engagement Score is displayed in the meeting view to help managers review engagement ratings.
What is Engagement Level?
During each 1-on-1 meeting, managers can rate their direct reports' engagement using emoji-based indicators. The selected rating is recorded as part of the meeting's engagement information.
The ratings contribute to the Average Engagement Score displayed in the meeting view, helping managers review engagement trends across meetings.
đNote: Engagement Level is a manual rating feature. Ratings are selected by managers; they are not automatically calculated from interaction patterns such as talking points or check-ins.
How to Enable or Disable Engagement Level
Administrators can control whether the Engagement Level feature appears in 1-on-1 meetings through the Admin Center.
To manage the setting:
Go to Admin Center > Meetings.
Find the setting Enable 1-on-1 Meeting Engagement Level.
Toggle the setting on or off according to your organization's needs.
Setting | Behavior |
Enabled | Managers can view and record engagement ratings in 1-on-1 meetings. The Average Engagement Score is also displayed in the meeting view. |
Disabled | The Engagement Level section is hidden from all 1-on-1 meeting pages, preventing managers from viewing or recording ratings through this section. |
đNote: This setting is enabled by default for all new and existing tenants.
Who Can See Engagement Ratings?
Engagement ratings are recorded by managers to help them reflect on their direct reports' engagement during 1-on-1 meetings. Direct reports cannot see their engagement ratings or the Average Engagement Score. These are intended for managers to use when reviewing engagement over time and preparing for follow-up conversations.
Example in Meetings
When the feature is enabled, managers can find the Engagement Level section during a 1-on-1 meeting.
Managers can select an emoji to record their direct report's engagement rating. The Average Engagement Score is displayed at the top-right corner of the meeting view.
Use Cases
1. Tracking Employee Morale Over Time
A manager uses the engagement level ratings after each 1-on-1 to monitor fluctuations in a team memberâs morale. If engagement scores drop consistently, the manager can proactively start a discussion to understand potential challenges and offer support.
2. Identifying High Engagement During Performance Peaks
Managers can spot trends where engagement scores are consistently high during certain projects or tasks. This helps identify the conditions or work types that most motivate employees, guiding future assignments and goal-setting.
3. Data-Driven Coaching and Feedback
Engagement scores serve as discussion points in quarterly or annual reviews.
Managers can reference engagement trends to support feedback, coaching sessions, or development planning, ensuring feedback is based on consistent behavioral data.