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Admin Guide: Tasks Module Basics

Learn the basics of setting up tasks to keep teams organized, accountable, and on track.

Written by Sue

The Tasks module helps organizations create, assign, and track tasks across teams. Admins can configure task groups, resources, and task settings to support different workflows and processes.
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Accessing Tasks Settings

To access the Tasks settings:

  1. Go to Admin Center.

  2. Select Modules.

  3. Select Tasks.

From here, you can enable the Tasks module and configure the available task settings.
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Enable the Tasks Module

Use the Enable Module toggle at the top of the page to turn the Tasks module on or off for your organization.
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When the module is enabled, users can access the Tasks functionality based on your organization's settings and permissions.

Task Configuration

The top section of the Tasks settings page provides access to the main task configuration areas.

Setting

Purpose

Use case

Create sets of related tasks that can be assigned together and automated based on specific rules or timelines.

Use this to standardize and automate recurring workflows such as employee onboarding, compliance training, employee development, performance reviews, or other processes that involve multiple tasks.

Add company-specific resources and make them available to users.

Use this to provide users with guidelines, supporting materials, or other resources related to completing their tasks.

Task Settings

These settings control how users create and manage tasks.

Setting

When enabled

When disabled

Use case

Users can add subtasks as checklists within a task.

Tasks cannot contain checklist subtasks.

Enable this when a task consists of several smaller steps that need to be completed individually.

Users can generate AI-powered task descriptions.

AI-generated task descriptions are unavailable.

Enable this to help users create clear and detailed task descriptions more efficiently.

Users can add labels to tasks for categorization.

Task labels are unavailable.

Enable this when you want to categorize and filter tasks by project, priority, department, or other criteria.

Recommended Configuration

Your Tasks configuration should reflect how your organization manages recurring workflows and day-to-day work.

If you want to...

Consider configuring...

Standardize recurring processes

Task Groups

Break complex tasks into smaller steps

Checklists

Help users create task descriptions

AI-generated task descriptions

Organize and categorize tasks

Task labels

Provide supporting information

Resources

Final Thoughts

The Tasks module can be configured to support both simple individual tasks and structured workflows involving multiple steps.
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Use Task Groups for repeatable processes, checklists for tasks with multiple steps, and labels to keep tasks organized and easy to filter. Resources can also be used to give users access to company-specific information they may need when completing their tasks.

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