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How to cancel a subscription (Microsoft)

Cancel your Teamflect subscription via Microsoft Admin Center by following these quick steps.

Written by Denzel
Updated over 5 months ago

Before you cancel, would you like to discuss improving adoption, better training, or activating more engaging features? Contact your Customer Success Manager here right now.

1. Sign In to Microsoft 365 Admin Center

  • Sign in using your admin account credentials (typically, a global or billing administrator role is required).

2. Navigate to the Billing Section

  • In the left-hand navigation pane, select “Billing”.

  • Click on “Your products” or “Subscriptions”, depending on your interface version.

3. Locate the 3rd Party App Subscription

  • Browse through the list to find Teamflect

  • If you used Microsoft AppSource or Azure Marketplace to start the subscription, it should also appear here.

4. Select the Subscription

  • Click on Teamflect to open the details.

5. Cancel the Subscription

  • In the subscription details page, look for “More actions” or “Cancel subscription”.

  • Follow the prompts to confirm cancellation.

💡 Before you cancel
Teamflect is more than just the modules you use. Many customers cancel because they haven’t fully explored:

  • Individual Development Plans to support career growth

  • Surveys & Recognitions to boost engagement

  • Intranet to centralize communication

Your subscription includes free setup support and adoption strategies from your CSM. If you’d like to get more out of your plan before cancelling, book a quick call - no commitment, just ideas.

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