Teamflect’s 360-degree feedback feature empowers HR teams to collect structured, multi-source insights — from self-assessments to peer, manager, and external evaluations. Whether you’re aiming to support individual development, performance calibration, or cross-team feedback, Teamflect provides the tools to set up flexible and powerful review cycles.
This comprehensive guide walks you through the entire setup process in the Admin Center, from creating templates to launching automated feedback cycles.
Let's learn more about how to set up templates!
Before starting:
1. Visit the Teamflect Admin Center at admin.teamflect.com
2. Navigate to the Feedback modules under the "Modules" section on the left.
3. Scroll down and click the "Enable 360-degree feedback" toggle button.
4. Click on 360-degree feedback templates.
On this page, you'll see the sample templates. To start from scratch, click the button on the top left titled "Create a new 360-degree feedback template." To edit the sample templates, click the "Edit" button.
Now you have three sections to complete. Please keep in mind that you can tailor the whole process however you want; not everything you see is a must-have.
Step 1: Set up the basics
Template details: Give your template a name to make it easily accessible within the Admin Center. This title will not be visible to your end users.
Description: Optionally, explain the motivation and the expectations of your users when they receive this feedback. Utilize rich text options, insert links, or copy and paste images. It's up to your imagination how you'd like to instruct your users before they fill it out. After you are all set, click the button on the bottom right titled "360-degree feedback" and proceed to the next step.
Show AI Summary: This toggle dictates if you would like an AI summary of the 360-degree Feedback cycle to be available. The toggle is enabled by default.
Can only be sent from admin center: Users won't be able to initiate 360-degree feedback with this template. It can only be used inside the Admin Center.
Step 2: Include sections
Now, it's time to decide how to utilize the 360-degree feedback company-wide. Start by toggling the designated buttons on to enable the sections, depending on your ultimate purpose of initiating 360-degree feedback.
Including the Self-Assessment tab, the titles of the sections here are fully customizable. You can rename the sections here to tailor the Feedback template to the terminology of your organization. See an example below:
If you're undecided about the use cases, please see the bottom of this article.
Sections Explained
Self-assessment
When enabled, the user needs to provide feedback to themselves. They will not have to request feedback from other people but should express their opinions by answering the questions. See the example below from a live 360-degree feedback cycle:
Ask your peers
Once enabled, the mutuals in your company will have to provide feedback to one another. Example: Elizabeth and Nancy are working closely but in different departments.
Their rank is equal. Elizabeth will be able to express how effectively she has collaborated with Nancy, and so will Nancy. Below is an example of how the section layout is:
Ask managers or supervisors
When included and the cycle is started, Teamflect may optionally check the individuals included in the cycle and send requests to the individuals' managers or supervisors for them to provide feedback about their direct or indirect reports.
This section may be utilized if you want the employees to receive feedback from their managers.
Ask from direct reports or supervisors
When included and the cycle is started, Teamflect may optionally check the individuals included in the cycle and send requests to the individuals' direct reports or supervisors for them to provide feedback about their manager. This section may be utilized if you want the employees to provide feedback to their managers.
Ask from external people
Without an active Teamflect license requirement, external people, such as collaborators or volunteers who are not Teamflect users, will be able to provide feedback for the employee during the 360-degree feedback cycle.
You can also add notes before sending the requests to highlight specific points about the feedback for the provider.
Step 2.1: Adjust Questions and Other Settings
For each section activated, you need to select a feedback template.
It means that you may either use the sample feedback templates prepared by Teamflect or create your own template by clicking on the ''Create new feedback template'' option under the placeholder.
However, if you'll use one of the sample ones, feel free to tailor it to your specific needs by clicking ''See/edit questions'' instead.
After adding a title to your question set and (optionally) a description for users, the next key step is selecting the template type.
The template type determines both the accessibility and purpose of the question set. If it is not set correctly, the template may not appear under the intended 360-degree feedback section when you search for it.
Template Type Explained
Default: This means that the review template does not check the aim of the sections included and may be included no matter what.
Official: This type is only for the admins' use. No one other than a Teamflect admin will be able to see the questions and provide feedback by answering them. So, it's not ideal to select this type while initiating new 360-degree feedback.
Manager to direct report: If the questions are for the managers to answer to provide feedback to their direct reports, select this. The related section for this template type is "Ask from managers or supervisors".
Direct report to manager: If the questions are for the employees to answer to provide feedback to their managers, select this. The related section for this template type is "Ask from direct reports or supervisors".
Self-assessment: If you want to include these questions in the self-assessment section of the feedback, select this.
After defining the related target audience of the questions included, you can freely edit the questions by changing them from 'Free form' to 'Rating,' 'Ranking,' 'Multiple Choice,' and 'Likert Scale.'
You may also want to ask for additional comments or keep the questions required. To do so, check the related boxes. Additionally, utilize the symbols on the top right of each question to change its order, duplicate, or delete it.
After your questions are ready, hit ''Create'' if you've created questions from scratch, and click ''Update'' if you've edited an existing one.
Step 2.2: Setting up some boundaries
Select the minimum and maximum required number of feedback providers (Min = 0 means 360-degree feedback is optional)
After the template is selected, it's time to set a specific number of feedback providers (people to whom feedback is requested).)
If you keep the number at 0, it means that the section is an optional one, and no one needs to send a feedback request and is still able to complete the feedback cycle.
However, if it's bigger than 0, it's a required section and a specific number of people should be requested for feedback; otherwise, the employee will not be able to have a completed 360-feedback cycle.
If you automatically ask from direct manager, peers or direct reports, the system will automatically send the selected feedback template to the receivers in those categories without having the need to input their email addresses to request feedback inside the App.
Step 2.3: Visibility settings
Now, it's time to decide what parts of the feedback will be visible or not.
Both the feedback provider and the results are visible. This means if this cycle is sent to Kate and Liz gives some feedback saying that Kate is a rockstar, Kate will know Liz said she's a rockstar.
Feedback provider names are visible, but results are hidden. Now, Kate will not know what Liz said, but she'll see Liz say some things about her without knowing the context.
Feedback providers are anonymous, but results are visible. Now, Kate will know someone called her a rockstar; however, she won't know Liz is the one who said it.
Both feedback results and provider names are hidden. Kate has no idea who said what now. She won't know Liz appreciated her by saying she's a rockstar.
To ensure that providers will remain anonymous to both admins and manager, make sure to enable anonymous feedback in the Admin Center.
For a detailed guide, you can check 🔗How to Enable Anonymous Feedback in Teamflect.
Step 2.4: Putting someone in charge of feedback requests
Now, you'll decide who will be responsible for sending feedback requests. In the "Peers," ''Managers/Supervisors'' and the ''Direct Reports/Supervisees'' sections (named so by default), you have the option to put Teamflect in charge of sending automatic requests to the manager or direct reports of the employee included in a 360-degree feedback cycle.
However, if you haven't checked those boxes or enabled either of these sections, you have three options:
Both the feedback recipient and the feedback recipient's manager (not available with anonymous visibility)
Lily is Kate's manager. Kate is the feedback recipient; she can send a feedback request to Liz by typing her name in the placeholder, and so can Lily.
Feedback recipient's manager and admins only
Now, as Kate's manager, Lily can type names in the placeholder and send feedback requests to the people who can provide feedback about Kate, and so can a Teamflect admin. The request will be sent from the manager, Lily, and the section will be blocked for Kate's usage.
Step 3: Start and Automate
Now, you can start a cycle right away or set up an automation rule for Teamflect to automatically trigger a 360-degree feedback cycle later on by selecting a scenario.
3.1. Select a scenario from the following options
Start a one-time 360-degree feedback cycle now.
It starts a cycle right away but does not repeat.
Automate to start 360-degree feedback cycles periodically.
You may select a frequency for the system to start 360-degree feedback automatically.
Automate for employees who complete their first "X" days in the company.
You may set up an automation based on the hire date of the employee. Say the newcomer needs to receive feedback from their buddy after they're onboarded. On the newcomer's 30th day, this scenario is perfect. Please make sure the employee's hire date is set correctly either in Microsoft or TeamFlex; otherwise, it won't trigger and send nothing.
After selecting the scenario, please provide a cycle name for your users to view and take action accordingly.
3.2. Selecting feedback receivers
Everyone in the company
This is for companies that have utilized Teamflect with every individual working in the company. Please keep in mind that this selection will not exclude non-Teamflect users, assuming everyone already uses it.
If you select "Everyone in the company (excluding guest users)" or "Everyone who signed-in to Teamflect so far," you will now have the option to remove people from the cycles and easily manage and view the removed participants.
Everyone who has signed in to Teamflect so far
This is for companies that have utilized Teamflect with a specific group or number of people. If the company has 1000 employees, but 800 of them are Teamflect users, you may select this. This selection will exclude non-Teamflect users.
Choose manually (you can select groups as well)
If the feedback is meant for a small group of people, type their names to select them as recipients. If you want, you can select the group members of a specific Microsoft Teams group in your Teams account.
Filter users by attributes
A self-explanatory option comes in handy to select a more targeted audience for your 360-degree feedback.
Upload a CSV file containing the user emails
You can download a CSV template, fill it out, and upload it back to Teamflect.
360-Degree Feedback Providers
Once the 360-degree feedback cycle begins, participants can choose their feedback providers according to the constraints defined in the 360-degree feedback template. Alternatively, you have the option to upload an Excel file.
For more information on how to bulk upload providers, please see the article here.
3.3. Due Dates
After selecting who will be included in the feedback cycle and receiving feedback from some respective people, you can now decide when the feedback requests should be sent from the first party (feedback recipient, Kate, or someone else who’s in charge of the feedback requests) and feedback provided by the second party (feedback provider, Liz).
3.4. Click start
After making sure everything looks good to go, click the button on the bottom right, 'Start.'
HR-Focused Use Cases
1. Enhancing Self-Reflection
Scenario: Employees seek to understand their strengths and blind spots
Solution: Enable the Self-Assessment section to promote personal insight and growth
2. Encouraging Peer Feedback
Scenario: Managers want to build trust and transparency within teams
Solution: Use the Ask from Peers section to create a feedback-rich culture
3. Gathering External Input
Scenario: Organizations collaborate with external partners, vendors, or volunteers
Solution: Use the External Feedback section to collect outside perspectives
Final Thoughts
Teamflect’s 360-degree feedback setup gives HR teams full control over template design, cycle automation, provider rules, and visibility preferences. Whether your goal is career development, performance review enhancement, or culture transformation, this tool enables a flexible, scalable, and employee-driven feedback process.
Start creating your 360-degree feedback cycle today and make feedback more actionable across your organization.