Teamflect enables employees and managers to initiate and manage 360-degree feedback cycles, providing deeper insights into performance, behavior, and development opportunities. Whether requesting feedback for yourself or a direct report, this guide walks you through the complete process—from setup to reviewing results.
Starting a New 360-Degree Feedback Cycle
1. Access the Feedback Module: Click on New Feedback located at the top right corner of the Feedback module.
2. Choose the Feedback Type: Select "360-degree Feedback" from the options available.
3. Name Your Feedback Cycle: Enter a meaningful title (e.g.,“Q3 Development Review – Marketing Team”)
4. Define the Subject: If you are a manager:
Choose Myself to request feedback about you.
Or select Someone on my team to request feedback for a team member.
5. Select the Feedback Template: Choose from pre-configured 360-degree templates set by your admin.
6. Set the Due Date: Define the deadline by which feedback should be submitted.
7. Click Start: Complete the setup by clicking “Start 360-degree feedback”
Managing Your Own 360-Degree Feedback
If you have initiated a feedback cycle about yourself:
1. Navigate to Your Feedback: Go to the "My 360-feedback" tab within the Feedback module.
2. Access Your Feedback Cycle: Click on the feedback cycle you started to view details.
3. Send Feedback Requests: In the "feedback providers" section, send requests to colleagues (managers, peers, supervisors, etc.) from whom you wish to receive feedback.
📌 Note: Please keep in mind that the available sections (managers, peers, other stakeholders, supervisees, etc.) in the cycle are predefined by Teamflect Administrators.
4. Review Feedback Results: Once feedback is provided, the "Results" section will display the feedback you are authorized to see, as configured by the admins. This may include average scores and an AI-generated summary of the overall feedback, if enabled.
Managing Team Feedback
If you are a manager initiating feedback for a team member:
Go to the Team Feedback Section: Access the "My Team" tab within the Feedback module.
Select the Appropriate Cycle: Click on the 360-degree feedback cycle you initiated for your team member.
Request Feedback: In the "feedback providers" section, send out feedback requests to individuals relevant to the feedback process.
View Collected Feedback: After feedback is collected, the "Results" section will show detailed feedback results, including provider identities, average ratings, and an AI-generated summary, if enabled.
Verifying Visibility and Confidentiality Settings
Understanding visibility and confidentiality settings is crucial to ensure you are aware of who can see your feedback results and what information you have access to. Here’s how you can double-check these settings in your 360-degree feedback cycle:
Locate the Feedback Cycle: Navigate to the appropriate tab—"My 360-feedback" if checking for yourself, or "My Team" if you are a manager checking on behalf of a team member.
Open the Feedback Cycle Details: Click on the specific feedback cycle to view more details.
Read the Definitions: If there are predefined visibility settings such as Peers, Supervisors, and External, read the definitions provided beneath these categories to understand exactly what feedback is visible to whom.
Contact Admin for Clarifications: If you are unsure about any of the settings or need further explanation about the confidentiality protocols, reach out to your Teamflect administrator. They can provide detailed insights into how feedback visibility is configured and what implications it might have for your feedback.
Template settings that affect what you see
Your Teamflect Administrator configures the template settings that determine when feedback results become available, whether provider identities are visible, and whether an AI-generated summary is available. These settings can affect what you see in the Results section.
Template setting | When ON | When OFF |
Show AI Summary | An AI-generated summary of the collected feedback can be made available to users who have access to the results. | The AI-generated summary is unavailable for that template. Other feedback results may still be visible according to the visibility settings. |
Feedback provider and results are visible | The feedback recipient can see the feedback and the provider's identity. The recipient's manager can also see the results and provider identity. | This visibility combination is not selected. The recipient's access and the visibility of provider identities depend on the alternative option configured. |
Feedback provider names are visible, results are hidden | The feedback recipient cannot see the feedback results but can see who provided feedback. The manager can see the results and provider identities. | This visibility combination is not selected. The recipient's access depends on the alternative option configured. |
Feedback providers are anonymous, results are visible | The feedback recipient can see the feedback results without seeing the providers' identities. The manager can see the results and provider identities unless Make providers anonymous to managers & admins is enabled. | This visibility combination is not selected. The recipient's access depends on the alternative option configured. |
Both feedback provider names and results are hidden | The feedback recipient cannot see the feedback results or provider identities. The manager can see the results and provider identities unless Make providers anonymous to managers & admins is enabled. | This visibility combination is not selected. The recipient's access depends on the alternative option configured. |
Show feedback after due date | Feedback results remain hidden while the cycle is active and become available after the due date has passed, subject to the configured visibility and anonymity rules. | Feedback results can become visible as responses arrive, subject to the configured visibility and anonymity. |
🚨 Important: The four feedback visibility options above are alternative configurations, not independent ON/OFF switches. Your administrator selects the appropriate combination for each template.
The Make providers anonymous to managers & admins setting adds another layer of anonymity. When enabled, it also hides provider identities from managers and administrators. This is separate from whether the feedback recipient can see the results.
Additional protections for anonymous feedback
When anonymous feedback is enabled, responses to open-ended questions are presented in a way that helps protect the identity of feedback providers. Responses are not displayed in the order they were submitted, which helps prevent participants from identifying a provider based on the timing or sequence of their response.
This means that the order in which feedback appears should not be used to infer who submitted a particular response.
Keep in mind that anonymity settings determine whose identities are hidden; they do not necessarily hide the feedback itself. The feedback recipient may still be able to read the responses, depending on the selected visibility option.
For more information on how to enable and configure anonymous feedback:
Results may remain hidden until the cycle ends
Depending on the template settings configured by your administrator, feedback results may remain hidden while the 360-degree feedback cycle is still active. If Show feedback after due date is enabled, you will only be able to view the results after the cycle's due date has passed.
This setting helps keep feedback confidential while responses are still being collected and prevents participants from viewing results before the feedback period is complete.
For more information on how to configure "Show feedback after due date"
HR-Focused Use Cases
Career Development Planning
Scenario: HR encourages high-potential employees to initiate 360-degree cycles before promotion discussions.
Impact: Feedback offers a well-rounded view of readiness and areas for development.Leadership Effectiveness Check-Ins
Scenario: HR schedules quarterly feedback cycles for people managers to assess their communication, delegation, and impact.
Impact: Enables targeted coaching and manager development.Cross-Team Collaboration Assessment
Scenario: HR supports feedback cycles that assess teamwork and communication across departments.
Impact: Identifies interdepartmental challenges and improves cross-functional efficiency.
Final Thoughts
Teamflect’s 360-degree feedback feature supports a culture of continuous development and transparency. Whether used for individual growth, performance management, or team optimization, this tool enables HR teams, managers, and employees to gather timely and actionable insights.