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How do I customize the 9-box grid displayed on user profiles?

Customize the 9-box grid on user profiles for real-time talent insights without a review cycle.

Written by Myka
Updated over a month ago

Administrators in Teamflect can customize the default 9-box grid used in employee profiles without running a review cycle. This flexibility allows managers and admins to:

  • Edit and update 9-box results directly in user profiles.

  • View results either linked to a review cycle or as standalone evaluations.

  • Keep track of all evaluations in chronological order.

Step 1: Access the Reviews Module

  1. Open the Admin Center in Teamflect.

  2. From the left navigation menu, select Modules → Reviews.

Step 2: Configure Default 9-Box Template

Within the Reviews module, find the ''Display 9-box evaluations in user profile'' setting and select Configure 9-box template.

Step 3: Make Customizations

You can modify all aspects of the grid to reflect your organization’s performance framework:

  • Grid size: determine the number of rows and columns for your grid (minimum of 2, maximum of 5).

  • Axes labels: Rename the x- and y-axes to match your evaluation criteria.

  • Axes descriptions: Add a customized description for each axes.

  • Box labels & descriptions: Edit the text inside each box for clarity.

  • Metrics: Align boxes with competencies or performance measures that matter to your company.

  • Colors: Select a color for each box by clicking the palette icon or entering a hex code.

📌 Custom grid size is a feature only included in the Professional Plan and can be trialed for 30 days free of charge. Click here to learn how to start a trial.

💡 Tip: To reset the template, use the Reset all changes button (bottom-right corner).

Step 4: Save Your Changes

Don't forget to save your changes after customizing the 9-box grid. This ensures that your modifications are applied.

Use Cases

  • Real-Time Adjustments: Adapt the 9-box grid to new strategic priorities without waiting for a review cycle.

  • Tailored Insights: Customize labels and descriptions to match organizational culture and leadership language.

  • Continuous Evaluation: Assess employees outside of formal review cycles for faster decision-making.

  • Succession Planning: Use the grid to identify high potentials and plan leadership pipelines.

  • Performance Calibration: Standardize criteria across teams by aligning the grid with shared definitions.

Best Practice

Recommendation: Keep the grid simple and consistent. Avoid frequent structural changes, as this may confuse managers. Use customization primarily to align with evolving performance criteria or when introducing new company values.

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