Manager Recognition Reminder helps managers notice and recognize team members they may have overlooked. When a manager has not sent a recognition within the configured number of days, Teamflect sends them a reminder with up to three suggested team members, along with draft recognition cards that the manager can review, personalize if needed, and send.
The manager can review each suggestion, edit the message if needed, and click Send recognition. Nothing is sent automatically. The manager always makes the final decision.
When managers receive a reminder
Teamflect checks whether an eligible manager has recently sent a recognition. The default is once every three months, but admins can configure this frequency for their company.
Managers with at least one direct report are eligible for the reminder. When the configured criteria are met, the reminder is delivered through Microsoft Teams and the in-app bell icon.
How Teamflect selects recognition suggestions
Teamflect reviews approximately the previous 90 days of team activity and looks for team members with supporting evidence for recognition.
It can suggest up to three people. Teamflect also avoids suggesting people who were recognized very recently. If the available team data does not support a recognition, Teamflect does not create a suggestion.
How recognition cards are prepared
For each suggested team member, Teamflect prepares a recognition card that includes:
A badge from the company's recognition badge list
A recognition message based on the supporting activity
When there is more than one suggestion, the cards appear as a carousel, such as Recognition 1 of 3.
The manager can review the cards, edit the message, and send the recognition.
The manager always has the final click
Teamflect does not send the suggested recognitions automatically. A manager must click Send recognition for a recognition to be sent.
How Admins Configure the Reminder
Admins can configure the Manager Recognition Reminder for their organization through the Recognition Assistant settings in Teamflect.
Admin-configurable settings
Admins can configure:
Send notification via: Choose how managers receive recognition reminders, such as through email, Microsoft Teams, or both.
Minimum recognition frequency: Define how often managers should recognize at least one of their direct reports. If a manager hasn't recognized any direct reports within the selected period, Teamflect can send them a reminder.
Who receives reminders: Define which managers should receive recognition reminders. (All managers vs selected managers)
Built-in reminder safeguards
Teamflect also applies several safeguards automatically to prevent managers from receiving reminders too frequently or at inappropriate times.
Currently, the following settings are predefined at the system level and do not need to be configured by admins:
Quiet hours: Reminders are not sent between 6:00 PM and 9:00 AM.
Working days only: Reminders are sent only on working days.
Weekly reminder limit: A person can receive a maximum of 3 reminders per week.
These settings operate automatically in the background and are not currently configurable from the Admin Center.
Teamflect also applies a cooldown to avoid repeatedly nudging managers about the same recognition opportunity.
Use Cases
Encourage consistent manager recognition
HR teams can use the reminder to help managers recognize contributions regularly instead of waiting for recognition activity to happen on its own.
Support recognition during performance cycles
During performance review periods, HR can use the reminder to encourage managers to acknowledge recent contributions supported by team activity.
Reinforce company values
If the company's recognition badges represent its values, managers can review suggested recognition cards and use the appropriate company badge when recognizing a team member. Admins can manage the organization's recognition badges in Teamflect.
Best Practice
Set the reminder frequency and quiet hours so managers receive prompts at appropriate times without creating unnecessary interruptions. Managers should always review the suggested recipient and message before sending, and edit the message when additional context would make the recognition more meaningful.
For general guidance on sending recognitions, see How to Send a New Recognition in Teamflect.