Teamflect Helper gives you quick answers to questions about how to use Teamflect. Instead of searching the Help Center yourself, ask a question in the chat and Teamflect Helper searches the public Teamflect Help Center for relevant articles.
For example, you can ask, “How do I create a goal?” or “Where do I see my review?” Teamflect Helper returns a concise answer and links to the most relevant Help Center articles.
How Teamflect Helper Works
Teamflect Helper uses the same public Help Center content available to all Teamflect customers. It provides that information conversationally inside the chat. It is for product questions about how Teamflect works and how to use its features.
Ask a Teamflect how-to question
Type a question about using a Teamflect feature. Examples include:
“How do I create a goal?”
“How do I request feedback?”
“Where do I find my performance review?”
“How do I create a 1-on-1 meeting?”
Teamflect Helper searches the Teamflect Help Center and uses the relevant articles to answer your question.
Open the recommended help articles
After answering, Teamflect Helper provides links to the most relevant Help Center articles.
Open an article when you need detailed instructions, screenshots, or additional information about the feature.
Product questions
Use Teamflect Helper when you need instructions for features such as:
Goals and OKRs
Performance reviews
Feedback
Meetings and 1-on-1s
Tasks
Surveys
Recognitions
Other features documented in the Teamflect Help Center
Company-specific questions
Teamflect Helper does not replace your organization's internal policies or procedures.
For questions such as “What is our company's review policy?” or “Who approves my leave?”, use your organization's appropriate internal resources or Policy Assistant instead.
HR Use Cases
Helping employees learn Teamflect
HR teams can direct employees to Teamflect Helper when they need help completing common tasks, such as creating goals or finding a review.
Supporting performance review cycles
During a review cycle, employees and managers can ask how to use Teamflect's review features and open the linked Help Center articles for detailed instructions.
Manager onboarding
HR or People teams can use Teamflect Helper as a first point of reference when managers are learning how to use goals, feedback, meetings, or other Teamflect features.
Best Practice
Ask a specific question about the Teamflect feature you are trying to use. If the answer does not provide enough detail, open the linked Help Center article for the full instructions.
Remember that Teamflect Helper uses the same public Help Center content for every customer. It is not customized to your company's internal policies, configuration, or tenant-specific documentation.