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Admin Guide: Notes Module Basics

Control visibility of notes and ensure shared context in performance reviews and coaching.

Written by Sue

In the Admin Center under the Notes module, administrators can control access to notes. This ensures continuity and alignment in performance reviews, coaching discussions, and HR processes.

Notes visibility and access

You can control who can see notes in the Notes module. Notes can be Public or Private, and admins can control whether managers and Teamflect administrators can access them.

Note visibility options

Visibility option

Employee / note taker

Manager

Teamflect admin

When to choose

Public notes

Can see their public notes

Can see public notes about their direct reports. Private notes are hidden.

Can see public notes if admin access is set to Public Notes.

Choose this when notes should be available for regular coaching, performance discussions, and follow-up.

Public & Private

Can see their own private and public notes

Can see both public and private notes about their direct reports

Can see both public and private notes

Choose this when managers or admins need full access to an employee's notes, including private notes.

None

Can still access their own notes

Cannot see public or private notes about their direct reports

Cannot see public or private notes.

Choose this when managers or admins should have no access to employee notes.

What the admin settings control

Admins have separate settings for manager access and administrator access.

Manager access

In Admin Center > Modules > Notes, admins can choose:

  • Public (Shared): Managers can see shared notes of their direct reports. Private notes are not visible.

  • Public & Private: Managers can see both public and private notes of their direct reports.

  • None: Managers cannot see any notes of their direct reports.

Administrator access

Admins can separately choose:

  • Shared (Public): Teamflect administrators can see public notes.

  • Public & Private: Teamflect administrators can see both public and private notes.

  • None: Teamflect administrators cannot see user notes.

Which option should you use?

  • Use Public when you want managers or admins to have access to notes that are intended to support coaching, performance reviews, and ongoing employee discussions.

  • Use Private when the note contains information that should have more limited access. Keep in mind that a private note may still be visible to managers or admins if their access is set to Public & Private.

  • Use None when your organization wants to keep notes completely separate from manager or administrator access.

Important: The visibility of a private note depends on your organization's admin settings. Before saving a sensitive note, check the visibility tooltip to confirm who can see it.

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