This feature is included in the Professional Plan and can be trialed for 30 days, free of charge. Click here to learn how to start a trial.
Overview
The Voice of Employee feature allows employees to submit messages—anonymously or personally—about their ideas, concerns, or suggestions. It fosters open communication, builds trust, and helps leadership collect actionable insights from the workforce.
How the Feature Works
Employees can submit:
✅ 100% anonymous or personal messages
✅ Feedback, concerns, or improvement ideas
✅ File attachments for additional context
Admins can:
✅ Configure categories to organize submissions (e.g., Benefits, Workplace Safety, Management Feedback)
✅ View and manage all incoming messages from the Admin Center or My Organization tab
✅ Reply directly while maintaining anonymity (only other global admins can see the author of replies)
How to Configure the Voice of Employee Feature
1. Access the Admin Center:
Open your browser and navigate to the Teamflect Admin Center.
2. Enable the Voice of Employee:
Locate the "Enable voice of employee" setting. Toggle the button on the right to activate this feature.
3. Customize the Widget
Once enabled, you have the option to personalize the widget by changing the "title" and "description."
Reword these elements to communicate the purpose of this feature to your employees, encouraging them to use it to share their feedback, ideas, and concerns.
Before Customization (Default Title & Description):
After Customization (Customized Title & Description):
4. Manage Conversation Categories:
If you wish to organize the feedback into categories (such as 'Benefits,' 'Workplace Safety,' and 'Management Feedback'), you can set up and manage these categories.
Categories can be added as needed, and their order can be rearranged through the admin center to best reflect the priorities and structure of your organization.
5. Accessing and Managing Conversations:
Option 1: To view the messages submitted by employees, click on "Open conversations" in the admin center.
Option 2: You can access the "open conversation dashboard" within the app under the "My Organization" tab to see all employee submissions.
This interface allows you to see all new or unread messages, and archive old ones as needed.
6. Replying to Messages (Anonymously):
As an admin, you can respond to these messages and attach documents as needed. Your replies will remain anonymous to the message sender, fostering an open and safe environment for feedback.
Only other global admins will be able to see that the reply was written by you, maintaining confidentiality and trust in this feedback system.
HR Use Cases
Culture of Transparency
Employees feel safe raising sensitive issues like workload, leadership, or workplace safety, knowing they can remain anonymous.Continuous Improvement
HR can collect recurring themes (e.g., training needs, benefit requests) and turn them into actionable initiatives.Change Management Feedback
During organizational transitions, the tool provides a confidential way to measure sentiment and address concerns.
Final Thoughts
The Voice of Employee feature is more than a communication tool—it’s a driver of trust and engagement. By giving employees a safe channel to share feedback, organizations can strengthen culture, uncover hidden challenges, and support continuous improvement.
👉 Encourage employees to use the feature during onboarding or major change initiatives to maximize participation.