If you're unable to view your direct report's self-review comments or ratings, there could be a few reasons why this information isn't visible to you. Understanding these reasons will help you navigate the review process more effectively in Teamflect. Here are the most common factors to consider:
1. Review Submission Status
The most common reason you might not see your direct report's self-review comments or ratings is that they have not yet submitted their review, and its status is ''waiting for self-review.'' In Teamflect, self-reviews must be submitted before they become visible to reviewers. This ensures that the employee has the opportunity to complete their input fully and thoughtfully before it is reviewed.
2. Review Design
Another reason could be related to how the review questions and visibility settings are set. Your Teamflect admins can configure the review templates, including all related privacy settings.
Some reviews are structured so that only certain parts of the self-review are visible to the reviewer,
Or possibly not at all until you, as the reviewer, submit your part of the review. This can depend on how your organization has set up the review process in Teamflect.
Note #1: For clarification, please reach out to your Teamflect Administrators. If you're unsure who they are, refer to the resource here.
Note #2: If your Teamflect admins wish to modify configurations and apply them to existing cycles, please direct them to the resource here.
Troubleshooting Tips
Check the submission status: Confirm whether the direct report has submitted their self-review.
Review the settings: Contact your Teamflect Admins and look at the review setup in Teamflect to understand the visibility and design settings that have been chosen for this review cycle.
Contact support: If you're still having trouble, reach out to Teamflect support at [email protected].