If you encounter an issue or need assistance while using Teamflect, you can create a support ticket to reach our support team. This allows your request to be properly tracked, prioritized, and assigned to the right team for investigation.
Once submitted, your ticket will be reviewed and you’ll receive updates as it progresses toward resolution.
There are several ways within the Admin Center that you can submit a ticket:
Option 1: Through the Support Tab in the Admin Center
Go to the Admin Center > click on the Support Tab. Then click on the "Create a ticket" button.
Then select one of the options to proceed, send us a message with all the relevant details.
Option 2: Create a ticket in the Home Page of the Admin Center
Also from the Admin Center > head over to your Home page, scroll down and click on the "Create a Ticket" button.
📨 Additionally, you can always email the support team directly at [email protected].
Beneficial Use Cases
1. Streamline Issue Reporting
Users can report issues in a structured and consistent way.
2. Improve Accountability
Tickets help track issues clearly and assign responsibility.
3. Reduce Communication Gaps
Creates a centralized space for issue-related communication, avoiding lost or missed messages.