Teamflect allows you to initiate video calls directly from a user’s profile. However, if Microsoft Teams is not set as your default calling app, the call may be routed through another program (e.g., Zoom, Skype, Webex). Follow the steps below to use Teamflect seamlessly with Microsoft Teams.
📞 How to Start a Video Call in Teamflect
Go to a user’s profile page in Teamflect
Click the video call icon located just below their profile photo
Teamflect will attempt to launch the call using your default calling app
🛑 If Microsoft Teams is not your default, the call may launch in a different application.
🖥️ Set Microsoft Teams as the Default Calling App on Windows
Search for "Default Apps" in the Windows Start menu
Click “Choose default apps by protocol”
Scroll down to find “CALLTO” in the list
Click and select Microsoft Teams as the default app
🍎 Set Microsoft Teams as the Default Calling App on Mac
Open the FaceTime app
In the top menu, click FaceTime > Preferences
Under the Settings tab, find “Default for calls”
From the dropdown, select Microsoft Teams
✅ Final Notes
By setting Microsoft Teams as your default calling app, you ensure:
Consistent experience across all calls initiated from Teamflect
Smooth integration within your Microsoft 365 ecosystem
Fewer disruptions caused by third-party conferencing tools
Use Cases
Quick 1:1s with Direct Reports: Start a call directly from an employee’s profile to discuss performance updates or urgent matters without switching apps.
Cross-Functional Collaboration: Easily connect with colleagues in other departments by launching a Teams call straight from their profile, saving time compared to scheduling through Outlook.
Coaching & Feedback Sessions: Use the call feature to provide instant coaching or feedback in real time, keeping conversations tied directly to the employee’s profile and context.