Overview
If a payment fails or your credit card has expired, you can quickly update your payment method in Stripe via the Teamflect Admin Center > Licenses.
Updating your card ensures uninterrupted access to Teamflect’s modules and prevents service disruption for your users.
All billing and subscription data in Teamflect is securely processed through Stripe, our trusted payment provider.
1️⃣ Update Your Credit Card
Open the Admin Center
Log in to Teamflect and go to the Admin Center at https://admin.teamflect.com/.Navigate to Licenses
From the menu on the left-hand side, click Licenses.
Go to Billing Details
Select Billing Details to view your current subscription information.
Scroll to Payment Methods
Scroll down until you see the Payment Methods section to update your credit card.
Add a New Payment Method
Click Add Payment Method.
Enter Your Card Information
Fill in your updated credit card details.Save Your Payment Method
Once entered, click Add to save the new card.
Check the box “Use as default payment method” to make sure this card is automatically charged for every billing period.
Your new payment method will now be set up in Stripe and automatically used for your next invoice.
2️⃣ Update Your Billing Information
To update your billing email, address, phone number, or tax ID:
Follow Steps 1–3 above.
In the Stripe interface, find the Billing Information section.
Click Update Information and make the necessary edits.
Save your changes.
HR Use Cases
💳 1. Avoid Service Disruptions During Performance Review Cycles
Ensure your Teamflect access remains uninterrupted during critical review or goal evaluation periods by keeping billing information current.
🧾 2. Finance Department Oversight
Allow finance or HR operations teams to proactively manage payment methods and maintain control over organizational subscriptions.
🕓 3. Transition Between Company Cards
When corporate cards are renewed or replaced, admins can easily update details without requiring Teamflect support intervention.
Maintaining an active payment method guarantees seamless access to all Teamflect modules and data. By managing billing directly in the Admin Center, your organization retains control over renewals, card changes, and payment transparency — all powered securely by Stripe.