Teamflect now allows administrators to set up contact emails for users who do not have Microsoft Teams accounts. This feature ensures that all users, including those without direct access to Teams, can receive notifications and updates via an alternative email. Follow the steps below to configure contact emails for such users:
Setting Up a Contact Email for Individual Users
Log in to the Teamflect Admin Center:
Navigate to the Admin Center from your Teamflect dashboard.Access Active Users:
Go to the Active Users section in the Admin Center.Edit User Details:
Add a Contact Email:
Bulk Uploading Contact Emails Using an Excel Sheet
If you need to add contact emails for multiple users, you can do so efficiently through bulk upload. Follow these steps:
Download the Excel Template:
Fill in the Contact Email Column:
Upload the Excel File:
Once the contact emails are added, save the file.
Return to the Admin Center and upload the completed Excel sheet.
Verify the Changes:
After the upload, check the Active Users list to confirm that the contact emails have been updated.
Use Case Scenario: Blue-Collar Workers
Imagine a manufacturing company where many blue-collar workers do not have individual email accounts or a license to access Microsoft Teams. By configuring a contact email for these employees, the HR team ensures they still receive critical updates, such as:
Notification of assigned items, such as reviews, surveys, goals, etc.
Invitations to the Teamflect App.
Recognition and feedback sent by other colleagues.