1. What AI technology does Teamflect use?
We use OpenAI services on Azure to power our AI features.
2. How does Teamflect ensure data privacy and security when using AI?
We prioritize data privacy and security by using regional servers based on the customer's region. All data is transmitted to Azure using HTTPS and TLS 1.3 to ensure secure communication.
3. Are customer inputs used to fine-tune or train new AI models?
No, Teamflect does not use customer inputs to fine-tune the model or train new models. We ensure that the data provided by our customers is not used for training purposes.
4. How is data transmitted to Teamflect's AI services?
All data sent to our AI services on Azure is transmitted using HTTPS and TLS 1.3, which are industry-standard protocols for secure communication.
5. Where are Teamflect's AI servers located?
Our AI servers are located in regional data centers based on the customer's region to comply with data residency requirements and to provide the best performance.
6. How does Teamflect handle data residency requirements?
We comply with data residency requirements by using regional servers that align with the customer's location, ensuring that data remains within the specified geographic boundaries.
7. What measures are in place to protect customer data?
We implement robust security measures including encryption (HTTPS and TLS 1.3), regional server deployment, and strict access controls to protect customer data.
8. How does Teamflect ensure compliance with data protection regulations?
We adhere to relevant data protection regulations by ensuring data is stored and processed within regional boundaries, maintaining data security through encryption, and not using customer data for model training.
9. Can customers request their data to be deleted?
Yes, customers can request their data to be deleted at any time. We have processes in place to ensure that data deletion requests are handled promptly and securely.
10. Who can access the customer data?
Access to customer data is restricted to authorized personnel only, and all access is logged and monitored to ensure compliance with our security policies.
11. How does Teamflect handle data breaches?
In the unlikely event of a data breach, we have an incident response plan in place to mitigate the impact and notify affected customers promptly in accordance with regulatory requirements.
12. How often is Teamflect's AI policy reviewed?
Our AI policy is reviewed regularly to ensure it remains up-to-date with the latest industry standards and regulatory requirements