Teamflect AI: Privacy, Security, and Compliance FAQ

Teamflect integrates AI technology to enhance your user experience while keeping data privacy, security, and compliance at the core of our approach. Below, you’ll find answers to common questions about how we manage AI responsibly.

1. What AI technology does Teamflect use?

Teamflect uses OpenAI services hosted on Microsoft Azure to power its AI capabilities. This ensures enterprise-grade reliability, performance, and security.

2. How does Teamflect ensure data privacy and security when using AI?

We take data security seriously. All AI-related data is:

Transmitted over HTTPS with TLS 1.3 encryption
Hosted on regional Azure servers based on your location
Protected by strict access control policies

3. Are customer inputs used to train AI models?

No. Teamflect does not use customer inputs to train or fine-tune AI models. Your data remains confidential and is never used for model training.

4. How is data transmitted to Teamflect’s AI services?

All data sent to our AI services is encrypted using HTTPS and TLS 1.3, ensuring industry-standard protection during transmission.

5. Where are Teamflect's AI servers located?

Our AI services are hosted in regional Azure data centers based on your geographical location to meet data residency requirements and ensure fast performance.

6. How does Teamflect handle data residency requirements?

We comply with global and local data residency policies by ensuring your data is stored and processed in regional servers that match your location.

7. What security measures protect customer data?

We enforce multiple layers of security, including:

End-to-end encryption (HTTPS + TLS 1.3)
Regional data hosting
Role-based access controls
Regular security audits

8. How does Teamflect ensure compliance with data protection regulations?

We align with regulations such as GDPR and local data protection laws by:

Not using customer data for AI training
Hosting data regionally
Implementing strong security practices

9. Can customers request that their data be deleted?

Yes! Customers can submit a data deletion request at any time, and we will promptly and securely process the request.

10. Who can access customer data?

Only authorized Teamflect personnel can access customer data. All access is logged and monitored to prevent unauthorized use and ensure transparency.

11. How does Teamflect handle data breaches?

In the rare event of a data breach, we activate our incident response plan, notify affected customers, and take immediate corrective actions in line with legal and regulatory requirements.